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Our Experts image

Our Experts

Here at Penketh Group we have an enthusiastic, professional and fun team of experts, some of whom have been with us for over 20 years! Why not get to know us a little better and see for yourself why businesses throughout the North West trust us year after year to transform their spaces.

Steve Patterson

Design Manager GET IN TOUCH

Steve AKA ‘Mac’ has been with Penketh Group for almost 20 years and during that time has progressed to the role of Design Manager. Steve is skilled at observing and understanding how businesses work and implementing bespoke design solutions that increase efficiency and productivity. By understanding the needs of our customers, Steve and his team improve workspaces and in return, business performance. Steve has worked on the designs for many of our biggest projects, designing solutions for Thomas Cook, Ipsom and GE Energy.


Tina Cook

Merchandiser GET IN TOUCH

Tina has over 20 years’ buying experience; she has a great understanding of Penketh Group processes and is one of our most knowledgeable experts. With excellent negotiation skills, Tina liaises with suppliers to ensure that we can always deliver savings to our customers. Tina also takes control of our stock management, making sure that Penketh Group has the products that our customers need and can deliver them when they need them. Tina works closely with our warehouse team, understanding the logistics of the business and ensuring that all processes run as smoothly as possible.

Tina has a black cat called Alfie who we hear is a little on the large side… For the past 5 years Tina has been a member of a local rock choir and has performed at the Liverpool Philharmonic.

Karen Thomas

Customer Service GET IN TOUCH

Karen has been with Penketh Group for over 15 years and is one of our most experienced Customer Service Team members. Day to day Karen works closely with our Project Consultants ensuring that customer experience is always a priority. Often the first point of contact and the friendly, familiar voice at the end of the phone, she takes pride in providing a proactive and reliable service ensuring our customers get the answers or solutions they need quickly.

Karen loves a good shopping spree, and can often be found hitting the high street indulging in a some retail therapy.

Gordon Jackson

Project Supervisor GET IN TOUCH

Gordon is a familiar face here at Penketh Group, having totted up a massive 20 years of service. Its Gordon’s job to support our Logistics and Project Managers which often comes in the form of being on site for many of our larger projects. Gordon ensures that installations run smoothly and on time, his extensive experience means that he identifies issues before they arise, from getting the right fitters on a job, to ensuring the highest standards from all teams, deliveries and giving regular feedback to the team back at HQ.

Chris Penketh

Sales Director GET IN TOUCH

Chris joined the family business when he was just 16 years old, initially helping with day to day duties in the warehouse.  After spending time getting to know and understand the business, he realised that his talents lay elsewhere and moved into a sales position.  Today Chris leads a team of Workplace and Project Consultants while working closely with the Design Teams to deliver bespoke space planning and refurbishment solutions for each client.

In his spare time Chris can be found perfecting his swing on the golf course.

Paul Mann


Paul has been a Penketh Group employee for over 30 years. During this time he has played a fundamental role in the company’s growth and progression into becoming one of the leading business supplies solutions in the county. As Furniture Project Director, Paul has a true passion for furniture and project work, from space planning and relocation, to creating environments that support brand, culture or wellbeing.

It is Paul’s knowledge and experience that has been behind us working with many high profile brands; Unilever, Princes, Holland and Barrett and GE Energy to name just a few.

Paul takes the time to listen and understand the issues that our customers are faced with. Once he has this information, he uses his experience and combines this with the research and knowledge from Steelcase. Paul presents solutions to customers that meet project objectives and demonstrate measurable results.

Sam Noton

Project Consultant GET IN TOUCH

Sam joined Penketh Group after successfully completing a graduate recruitment program where his ambitious and hardworking approach saw him stand out against many other applicants. Sam has continued to impress and is now experienced working with Architechs, Interior Designers and Corporate Clients, working on projects in excess of £100K.

When he’s not working, Sam likes to keep active – he loves traveling, hiking and is a keen skier!

Darren Murphy

Account Manager GET IN TOUCH

Darren, our resident joker has been with Penketh Group for over 20 years. It’s Darren’s responsibility to take care of many of our most valued customers, by managing and nurturing relationships, he takes the time to know the personnel requirements of each business. Darren can help to identify potential supply chain issues and inefficiencies before presenting bespoke and cost-effective business solutions that can reduce a supply chain, streamline processes and increase operational efficiency.

Apparently, Darren isn’t too bad at playing Golf, so outside of work you will often find him on the local gold course.

Amy Strand

Furniture Estimator GET IN TOUCH

Starting out in our Customer Service Team looking after clients project and product queries, Amy has become a project champion during her time with us. Day to day, Amy is tasked with sourcing products for larger workspace design projects as well as securing competitive terms for furniture tenders for our A&D partners.

Outside of work,  Amy is a self-confessed DIY pro – always ready for a challenge, there are few tasks she wouldn’t try her hand at.

Adam Penketh

Project Manager GET IN TOUCH

Adam has been working with Penketh Group for six years, and he ensures that all of our furniture installations run smoothly. It is Adams responsibility to conduct a site survey prior to the installation of any of our projects, becoming aware of every fixture and fitting going into place on a project. He must guarantee that we can deliver the products needed on site when required, liaising with deliver drivers, fitting teams and staff back at the office – it’s Adam’s job to have it all under control.


Rob Wright

Logistics Manager GET IN TOUCH

Rob has been part of our Penketh Group family for almost 10 years. Overseeing the Customer Support Team and liaising with our Project and Logistics Teams , Rob is tasked with ensuring our customers always receive the best experience possible, taking responsibility for open lines of communication between teams and our clients.

Outside of work Rob likes to get outside with his Dog Dodger, these long walks and his Monday night football ensure he’s always kept busy!

Sandy Gabrielson

Customer Service GET IN TOUCH

A core member of the Customer Service Team, Sandy has been an integral part of the Penketh Group family for over 17 years. Sandy is one of our most personable characters and is committed to building relationships with every customer that she works with.  Sandy makes it a priority to keep our customers updated, answering project or product queries quickly and efficiently.

Sandy likes to put her moves and rhythm to the test and regularly attends Zumba and Clubbersize classes. When shes feeling less energetic, she prefers to get stuck in to a good book.


Andrea Whitfield


Andrea has been with us for 3 years and in that time, has developed an exceptional understanding of Penketh Group processes and is one of our most knowledgeable experts. Andrea converts the dreams of our Design and Sales teams into achievable and cost-engineered supplier orders through sourcing products, managing samples, liaising with partners and ensuring orders are delivered on time to meet deadlines. Outside of work, Andrea enjoys flaunting her skills as a qualified open water diver and ran away to Las Vegas to marry her husband who she met at her former job as Buyer with Kohler Daryl.

Shelley Hatton

Workplace Designer GET IN TOUCH

After working for many years in our Customer Service Team as one of our furniture experts, Shelley moved across to the design team in 2015 to pursue her interior design skills. Shelley knows that creating great work environments is about more than just nice looking furniture. Shelley takes the time to understand the requirements of our customers before combining her expert knowledge with great design to create inspiring workspaces.

Outside of work Shelley is often mid house renovation – she loves a challenge. When she needs to relax, you’ll find her at the local sailing club.

Beth Taylor


Beth has worked at Penketh Group for more than 5 years after graduating from university with a BA Hons Degree in Business. Since joining our Purchasing Team, Beth has gained a vast amount of buying knowledge in the world of office supplies and furniture and is now one of our go-to people for product knowledge. Beth works closely with our suppliers and inhouse Customer Services Team to source products, manage stock and ensure orders are being delivered on time.

Beth loves how there is never a dull moment in the Penketh Group office and how the team are always up for a laugh and a chat. She is married to our IT & AV Specialist, Martin and when they’re not out on a long country walk, you can find them curled in front of a good Netflix series.

Martin Taylor

AV & Technology Specialist GET IN TOUCH

With experience delivering the latest tech solutions for both the corporate and education sectors, Martin knows which technology options are best suited to which environment. Martin’s knowledge and friendly personality means that he can get to know his customers and fully understands their workplace issues before recommending a technology to enhance collaboration and increase engaging interactions.

His hard work has seen him and Penketh’s accredited Silver SMART Reseller status  – go Martin!

Hayley Watters

Project Consultant GET IN TOUCH

Hayley joined the Penketh Group team in Summer 2019. Since achieving her BA Hons Degree in Interior Design, Hayley now has over 7 years commercial project experience under her belt, specialising primarily within the Hospitality and Leisure sector.
Day to day, Hayley works with Interior Designers and Corporate Clients, building relationships, understanding project objectives and working with our Interior Design team to deliver schemes aligned with client requirements.

At home, Hayley’s passion for interior design continues as she’s an avid DIY-er and always has a project on the go – she is forever changing the interior of her home to keep up with current trends. When she isn’t DIY-ing, you will find Hayley hitting the ski slopes – we don’t know where she finds the time!

Jane Goodwin

Customer Care GET IN TOUCH

Jane is a valued and extremely knowledgeable member of our supplies team. Having previously joining the industry over 30 years ago, we have had the pleasure of Jane’s experience for the last 22 years. Jane takes time to get to know our customers to foster a relationship that is based on service, reliability and trust.

Outside of work Jane loves to spend time with her children Rebecka and Daniel, they have a chocolate Labrador called Bree…and he is an absolute cutie!

Lesley Davies

Print Specialist GET IN TOUCH

Lesley is our in-house print expert who also specialises in promotional gifts. With almost 30 years of experience in the industry, Lesley knows the right questions to ask and the best printing solutions to recommend, achieving the best finish every time. Lesley will give advice and share ideas and samples to help customers choose the right promotional gift to reflect their brand and message. From last minute changes to urgent deliveries, Lesley ensures that all dealings are conducted in a proficient manner and that quality is never compromised.

Lesley loves to travel and in recent years has visited Australia and Mexico.

Adam Guy

Account Manager GET IN TOUCH

Adam joined the Penketh Group team four years ago, having extensive experience within the commercial and business supplies sector. Adam’s primary focus is nurturing our customers in and around the Manchester region, and his expertise now also spans into the office interiors and fitout services of the company. Working alongside our Interior Designers, Project Consultants, Purchasing Teams and Project Managers, Adam is on hand to ensure a smooth and fantastic experience for all of our customers, and will often be the first point of contact throughout your project.

By day Adam is a Penketh Group Account Manger but by night he’s a recognised house music DJ working for MOS / HED KANDI club brands. A bit of a self-confessed party animal, Adam likes to wind down and relax by spending time with his children at home

Kevin Bailiey

Graphic Design & Print GET IN TOUCH

With 30 years’ experience in the printing industry, with specialities in litho print, digital print and signage, Kev is a valued member of all arms of the Penketh Group brand. His wide-spanning role and graphic design expertise mean Kev is either working alongside the marketing department to produce promotional material or presentations, or within our print department creating brand ID and original artwork. He believes that job satisfaction comes from positive customer feedback and seeing a design concept being signed off and used by the client for their business.

When he isn’t working creative magic, Kev enjoys playing golf (especially when it means beating Chris and Mark Penketh), or watching a football match with a few beers to hand.

Paul Wilson

Account Manager GET IN TOUCH

Paul joined Penketh Group more than 35 years ago as a delivery driver and after just 18 months, was promoted to Account Manager thanks to his impressive skillset and willingness to go above and beyond. His role mostly consists of visiting customers to ensure that all of their prices are up to date, as well as ensuring that their purchasing requirements are always met. Paul enjoys problem-solving, communicating with customers and helping maintain our high standard of service. He also enjoys communicating with his customers, some of which he has been looking after since he started here as account manager all those years ago! Working on office design projects and seeing the finished product together is also a role highlight for Paul.

In his spare time, he loves walking his miniature schnauzer, Roxy, watching movies and going on holiday (both UK and abroad). As a huge music fan, Paul also enjoys listening to David Bowie and even had the pleasure of seeing him live twice.

Toni Thompson

Management Accountant GET IN TOUCH

Toni joined Penkeths 17 years ago as our Accounts Assistant when she was just 16 years old. Since then, Toni has gained a wealth of experience working in various finance roles including Purchase Leger and Credit Controller. Today, Toni is our Management Accountant and is responsible for keeping our finances in check and overseeing the daily running of our Accounts Department.

Toni is also our Mental Health First-Aider, providing a caring ear, calming words and a hug when needed. What would we do without her?!

Outside of work, Toni has two beautiful children, and loves to unwind with a large glass of wine after a hard day – cheers to that!

Matt Overend

Customer Account Manager GET IN TOUCH

Matt is no stranger to the business supplies industry, having previously spent 5 years working in direct sales for Lyreco. Today, Matt works in our Internal Sales Team, understanding customer requirements and recommending the right mix of products and services so he can deliver a personal service.

In his spare time Matt is a writer and he is hoping to finish his first book shortly – we can’t wait to receive our copy!

Mandi Freer

Customer Service GET IN TOUCH

Working in the industry for nearly 35 years, Mandi has a wealth of experience and knowledge that both Penketh Group staff and customers alike benefit from every day. Touching on a myriad of aspects within the industry since she was 17, Mandi certainly knows her stuff when it comes to your business supplies and account management. Mandi’s role mostly involves liaising with customers, assisting with customer service and supporting the generation of new business. Her favourite part of the job is building strong relationships with her account holders – she has even attended a number of customer weddings!

In her spare time, Mandi enjoys decorating and gardening and is quite the dab hand at cross stitch as well. She enjoys day trips to Wales and adventures to the Lake District to visit family.

Megan Woodier

Workplace Designer GET IN TOUCH

Megan joined our team in 2021 and we are delighted to have her on board. Since completing her BA Hon Degree in Architecture and Design in 2019, Megan has already gained some amazing experience working on projects across Residential, Hospitality and Workplace sectors . Using her creative eye, Megan regularly creates mood boards and design concepts for our clients,  ensuring that our spaces are not only configured for functionality, but are also aesthetically pleasing.

Outside of work, Megan is a keen dancer since starting at just 3 years old – she’s got moves!

Mandy Thomas - Reilly

Furniture Executive GET IN TOUCH

Mandy is one of the newest members to join our team here at Penkeths having joined us late 2021. Day to day, Mandy is responsible for getting quotes and furniture options our customers, helping with sourcing and purchasing products and ensuring that all customer receive order acknowledgements.

Outside of work, Mandy trains 6 days a week and competes in Triathlons – go Mandy!! She also has three gorgeous pooches to keep her busy – Suki, Storm and Luna.

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